Beautiful Bébés - Purchase Information & Policies

Purchase Information & Policies

Ordering From Beautiful Bebes

So, you have found something that touches your heart!
Perhaps you have questions and would like to request additional information or photos.
Please email us at: valerie@beautifulbebes.com
or if you prefer to speak to us in person, please call: (425) 765-4010

Be sure to leave a detailed message that includes the specific selection you are interested in, the pertinent details of your request, and how best to reach you. We accept Cashier's Checks, Money Orders, Personal Checks (subject to 10 day funds clearance) Visa, MasterCard, Discover and American Express

Sales Tax

Sales tax is added to all orders delivered to WA, and is based on the appropriate rate of sales tax for that location.

Layaway Policy

We offer a generous Lay-Away plan for any doll costing more than $1000, with an initial deposit of 25% of the total cost of the doll. We also require a written payment schedule to be drafted by the buyer along with the down payment stipulating how the remaining payments will be divided. Multiple layaways of no more than three dolls totaling no more than $15,000 are also permitted. In the event that a Lay-Away cannot be completed or a doll is discovered to be unacceptable due to flaws not mentioned in the description, the buyer will receive credit towards another purchase from us redeemable within one year of the cancellation. The credit may be used toward a purchase of equal or greater value. If a lesser value purchase is selected, that selection may be eligible for up to 50% of the credit to be applied and the remaining credit funds may be applied toward other merchandise. There are no refunds on layaways.

Return Policy

In the event you acquire an antique doll from us on an **outright purchase and are dissatisfied, contact us by phone, fax, email or postmarked letter within 48 hours of receiving the doll and we will refund your full payment excluding shipping fees. It is understood, of course, that the doll must be returned in her original condition and attire and packaging. If you do not contact us within 48 hours of receiving the doll, it is understood by both the buyer and the seller that the doll is acceptable and a return privilege is no longer available. These terms apply exclusively to web (email), magazine, & telephone purchases. Purchases made in person are viewed and approved by the buyer at time of purchase and are not eligible for a cash refund.
**IMPORTANT: An outright purchase is defined as a purchase that is Paid In Full all at once in a single payment at the time the doll is ordered. Payments may be made by cash, credit card or check and must be post marked or validated within 72 hours of the initial purchase order unless Beautiful Bebes makes a written exception at the time of the purchase, otherwise this Refund Policy is not available. The return privilege is not applicable to layaway's or any purchase not paid for in full all at once within these guidelines under any circumstance. Thank you for your attention to these guidelines.

Shipping Information

We currently ship anywhere within the 50 United States, Puerto Rico, Virgin Islands, Guam, Great Britain, France, Spain, Italy, and Japan. Please inquire if you are outside these locations. We typically ship available items within 48-72 hours upon receipt of your order pending credit card authorization or within ten days of receipt of personal check pending clearance. Your order will arrive according to the established timetable based upon the method of shipping you choose. Our standard method of shipping is USPS registered mail. We also offer EXPRESS delivery for an additional charge. We cannot ship EXPRESS to P.O. Boxes or outside of the 48 contiguous States. Buyers are responsible for shipping and insurance fees unless other arrangements have been made.